E-payments of power bills pick up, MSEDCL plans more 12-hr booths | Nashik News
Nashik: A large number of Nashikites have turned to paying their electricity bills online since the e-payment facility was launched, but the power utility has decided to open more booths across the city for not so tech-savvy consumers.
Many consumers, who are not so savvy with internet usage and online payment, could not adopt the cashless transactions. To facilitate such costumers, the Maharashtra State Electricity Distribution Company Ltd (MSEDCL) is likely to add more 12-hour payment booths in Nashik.
“Nashik city presently has 12 such booths where payment is accepted from 7am to 7pm daily. Consumers can pay in cash, card and also by cheques at these centres. More such centres are likely to be established,” said a senior MSEDCL official.
The consumers receive a paper receipt of the payment made at these booths, which is still preferred by most of the power consumers, the official said.
“Most of the consumers still believe in having a paper receipt of the payment. When you pay on mobile or online, you have to take a print of the receipt and it is not always possible. For such consumers, the payment booth is the best option,” said Sandip Diwekar, consumer activist in Nashik. He said more payment booths should come up on key localities.
For Nashik city, the number of consumers making online payments has seen a steady rise. From 82,876 consumers in December 2015, it improved to 1.31 lakh in December 2016.
Officials indicated that the number might be higher this year.
Though the actual figure for the five months of 2017 for Nashik city is still to come, more than 11 lakh consumers have opted e-payment and mobile app facility in 2017 in the state.
However, considering the total number of MSEDCL consumers across the state making online payments, Nashik’s contribution was only 5% till date. In order to increase this contribution and promote the cashless payments in city, the MSEDCL introduced mobile application, e-payment on website, and payment booths where cashless payments can be done, officials said.
The online bill payment mode can be accessed on MSEDCL website (www.mahadiscom.in).
The power distribution company has introduced SMS service in Marathi language for the convenience of rural consumers, who find it difficult to understand English messages. Power consumers started receiving their messages in Marathi from May 26.